Staff Team

Girl Guides - Girl Rock February 1, 2020: Bourke Street, Melbourne, Victoria (VIC), Australia. Credit: Ryan C / Event Photos Australia

Chief Executive Officer, Shannon Cheal      

Shannon oversees and implements the strategic direction of Girl Guides Victoria and ensures that GGV meets all statutory and legislative requirements. Shannon is responsible for the management of all salaried staff, and oversees the state and federal grant programs.

Contact Shannon about:

  • Childsafe incident reporting

E: ceo@guidesvic.org.au

Chief Operations Officer, Lenore Cairney

Lenore is responsible for the operational oversight of all financial and support services at Girl Guides Victoria and ensures that GGV consistently works towards building good customer relations in all areas. Lenore also oversees our property portfolio and works with our volunteers to negotiate leases and provide support in property management. She is also responsible for the day-to-day running of the office.

Contact Lenore about:

  • Customer service feedback
  • Grant proposals
  • Property and hall leases/renewals/payments
  • Guides Victoria property management advice
  • Property and hall insurance
  • State Team central point of contact

E: coo@guidesvic.org.au

Finance Officer, Fairoz Hossain

Fairoz is responsible for the Finance portfolio at Girl Guides Victoria. Fairoz manages GGV’s budget and financial reporting processes, as well as managing our relationships with Community Sector Banking (Bendigo Bank).

Contact Fairoz about:

  • Bendigo Community Sector Banking enquiries
  • Invoice enquiries

E: finance@guidesvic.org.au

Strategic Communications Manager, Lisa Horton

As the Strategic Communications Manager, Lisa develops and oversees a comprehensive suite of communications, marketing and public relations activities to raise the profile of Girl Guides Victoria and engage our members and volunteers in a significant organisational transformation.

Contact Lisa about:

    • Marketing, Communications & PR
    • Girl Guides Victoria Brand
    • Advertising and Media Opportunities

E: communications@guidesvic.org.au

Communications Officer, Michelle Kanevsky

Michelle is responsible for promoting Guiding by sharing information and stories across all Girl Guides Victoria media platforms. She also monitors Privacy and Media policy requirements to ensure GGV remains current and compliant.

Contact Michelle about:

  • Social media updates and enquiries (including Facebook, Twitter, and Instagram)
  • Online content and story suggestions
  • Media policy enquiries
  • Great stories/pictures that you would like shared
  • Promoting Girl Guides in your area

E: communications@guidesvic.org.au

Project Officer, Kate Pike

Kate is responsible for developing and delivering project work at Girl Guides Victoria. Kate oversees a number of operational projects, and provides project support for both short-term and long-term projects at GGV.

E: kpike@guidesvic.org.au

Customer Service Team:

Brit Park booking requests are still via britparkcampsite@guidesvic.org.au and will be processed through the customer service team.

Database and Membership Officer, Kerrie Morton

Kerrie is primarily responsible for the smooth running of our customer database, iMIS. Kerrie ensures data integrity, runs reports, and answers member enquiries as they arise. Kerrie also runs our staff IT system.

Contact Kerrie about:

  • Membership administration (including payments)
  • Trefoil memberships and newsletter
  • Blackburn Bursary fund enquiries

E: membership@guidesvic.org.au

Business Support Officer, Clare McDade

Clare’s role is to welcome you into our office and Guide Shop at Docklands, and is usually the first voice that people hear when calling in. Clare manages our Guide Shop at Docklands and online, and serves our retail customers.

Contact Clare about:

  • General customer service enquiries
  • Retail shop/merchandise enquiries
  • Junior BP, BP, and Queens Guide awards
  • Thanks Certificates

E: guides@guidesvic.org.au

Events Coordinator, Katie Possingham

Katie collates our State Events & Training Calendars, which includes State and regional camps and Learning and Development events. Katie provides administrative support and database management for these events. Katie also writes the fortnightly Guiding News newsletter.

Contact Katie about:

  • State Events coordination
  • State Program and Training Calendar
  • Guiding News newsletter

E: support@guidesvic.org.au

Camping and Adventure Officer, Cat Anderson

One of Cat’s roles is to oversee compliance for all outdoor camps and adventurous activities (including risk management).

Contact Cat (pictured right) about:

  • Camp and Adventurous Activities, enquiries and OUT.01 forms
  • Camping qualifications
  • Camping and Adventurous activities, risk management assessment

E: adventure@guidesvic.org.au

Volunteer Support Officer, Tiffany Ho

Tiffany is the first point of contact for all adult volunteer enquires. Tiffany processes all volunteer applications and ensures that membership requirements are fully updated.

Contact Tiffany about:

  • Adult volunteer enquiries
  • Leadership and Management inductions and qualifications
  • Working with Children Checks, Reference Checks (XREF), and Police Checks
  • First Aid qualifications
  • Years of Membership Awards

E: volunteer@guidesvic.org.au

Customer Support Officer, Paula Williams

Paula is the first point of contact for new youth membership enquiries. Parents talk to Paula when they want to know more about their daughter joining Guides. Paula also works with our Business Support Officer to ensure smooth running of the office and shop.

Contact Paula for:

  • New youth enquiries
  • General customer service enquiries

E: reception@guidesvic.org.au

Community Development Team:

Community Development Officer, Melissa Reoch

Melissa oversees the Community Guiding programs which includes our Guides in Schools program. These programs enable girls from diverse and disadvantaged backgrounds to participate in Girl Guides. A large part of her role is to develop Guiding in new areas with a focus on enriching our membership to reflect our multicultural society as well as supporting and developing Guiding opportunities in rural and regional Victoria.

Contact Mel for information about:

  • Guides in Schools and Community Guiding Programs
  • Guides Connect (LONES)
  • Connecting and working with diverse and disadvantaged communities
  • Community Partnerships
  • Diversity and Inclusion resources

E: community@guidesvic.org.au

Volunteer Development Officer, Karen Chatto

Karen’s role involves offering leadership and skills building opportunities to future Guide Leaders (girls aged 14-25 years) and existing Guide Leaders. This helps focus ongoing development opportunities on our emerging Leaders.

Contact Karen about:

  • Diversity and Inclusion workshops
  • Future Guide Leader workshops
  • Childsafe & Girl-Led workshops

E: development@guidesvic.org.au

Indian Community Leadership Officer, Leigh Younger 

Leigh works to develop Guiding in new areas, specifically connecting with the local Indian community in Wyndham District. She aims to recruit and support new volunteers, encourage the participation of girls and establish new Units.

Contact Leigh (pictured right) about:

  • Connecting with the Indian community
  • Supporting the participation of Indian girls and women in Guiding
  • Indian volunteer induction and training

E: lyounger@guidesvic.org.au

Camping and Adventure Officer, Cat Anderson

Cat’s other role is to help improve Guide and volunteer access to outdoor activities. Cat develops and runs outdoor programs around Victoria.

Contact Cat about:

  • Alternative Methods of Cookery
  • Orienteering
  • Expedition camps

Cat has many outdoors qualifications and can assist adult members to be come qualified in (for example):

  • Low ropes
  • Canoeing and kayaking
  • Possum Flyer
  • Crate-stacking

E: adventure@guidesvic.org.au

Community Leadership Officer, Evelyn Sheeran

Evelyn is working to build connections with African communities in the South Eastern suburbs.

Evelyn’s role is to increase awareness of Guiding opportunities through promotional events and community consultation and to recruit new women and girls into existing or new Guide Units.

E: esheeran@guidesvic.org.au

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