Staff Team

Chief Executive Officer, Amanda Kelly

Amanda oversees and implements the strategic direction of Girl Guides Victoria and ensures that GGV meets all statutory and legislative requirements. Amanda is responsible for the day-to-day running of the office, including the management of all salaried staff, and oversees the state and federal grant programs.

Contact Amanda about:

  • Grant proposals
  • Childsafe incident reporting

Finance and Property Officer, Fairoz Hossain

Fairoz is responsible for the Finance and Property portfolios at Girl Guides Victoria. Fairoz manages GGV’s budget and financial reporting processes, and works with our volunteers to negotiate leases and provide support in property management.

Contact Fairoz about:

  • Property and hall leases/renewals/payments
  • Property and hall insurance
  • Bendigo Community Sector Banking enquiries
  • Invoice enquiries
  • Guides Victoria property management advice

Communications Officer, Jo Rosochodski

Jo is responsible for promoting Guiding by sharing information and stories across all Girl Guides Victoria media platforms. She also monitors Privacy and Media policy requirements to ensure GGV remains current and compliant.

Contact Jo about:

  • Social media updates and enquiries (including Facebook, Twitter, and Instagram)
  • Online content and story suggestions
  • Media policy enquiries
  • Great stories/pictures that you would like shared
  • Promoting Guides in your area

 

Customer Service Team:

Brit Park booking requests are still via britparkcampsite@guidesvic.org.au and will be processed through the customer service team.

Operations Officer, Kate Pike

Kate is responsible for developing a customer-focused approach to all operations at Girl Guides Victoria. Kate supports the Customer Service team to achieve this and also acts as the primary point of contact for the State Team.

Contact Kate about:

  • Customer service feedback
  • State Team central point of contact

Database and Membership Officer, Kerrie Morton

Kerrie is primarily responsible for the smooth running of our customer database, iMIS. Kerrie ensures data integrity, runs reports, and answers member enquiries as they arise. Kerrie also runs our staff IT system.

Contact Kerrie about:

  • Membership administration (including payments)
  • Trefoil memberships and newsletter
  • Blackburn Bursary fund enquiries

Business Support Officer, Clare McDade

Clare’s role is to welcome you into our office and Guide Shop at Docklands, and is usually the first voice that people hear when calling in. Clare manages our Guide Shop at Docklands and online, and serves our retail customers.

Contact Clare about:

  • General customer service enquiries
  • Retail shop/merchandise enquiries
  • Junior BP, BP, and Queens Guide awards
  • Years of Service and Thanks Certificates

Event Coordinator, Katie Possingham

Katie collates our State Events & Training Calendars, which includes State and regional camps and Learning and Development events. Katie provides administrative support and database management for these events. Katie also writes the fortnightly Guiding News newsletter.

Contact Katie about:

  • State Events coordination
  • State Program and Training Calendar
  • Guiding News newsletter

Camping and Adventure Officer, Cat Anderson

One of Cat’s roles is to oversee compliance for all outdoor camps and adventurous activities (including risk management).

Contact Cat about:

  • Camp and Adventurous Activities, enquiries and applications
  • Camping qualifications
  • Camping and Adventurous activities, risk management assessment

Volunteer Support Officer, Chloe Berkovic

Chloe is the first point of contact for all adult volunteer enquires. Chloe processes all volunteer applications and ensures that membership requirements are fully updated.

Contact Chloe about:

  • Adult volunteer enquiries
  • Leadership and Management inductions and qualifications
  • Working with Children Checks, Reference Checks (XREF), and Police Checks
  • First Aid qualifications

Customer Support Officer, Indira Narain

Indira is the first point of contact for new youth membership enquiries. Parents talk to Indira when they want to know more about their daughter joining Guides. Indira also works with our Business Support Officer to ensure smooth running of the office and shop.

Contact Indira for:

  • New youth enquiries
  • General customer service enquiries

 

Community Development Team:

Community Development Officer, Melissa Reoch

Melissa oversees the Community Guiding programs which includes our Guides in Schools program. These programs enable girls from diverse and disadvantaged backgrounds to participate in Girl Guides. A large part of her role is to develop Guiding in new areas with a focus on enriching our membership to reflect our multicultural society as well as supporting and developing Guiding opportunities in rural and regional Victoria.

Contact Mel for information about:

  • Guides in Schools and Community Guiding Programs
  • Guides Connect (LONES)
  • Connecting and working with diverse and disadvantaged communities
  • Community Partnerships
  • Diversity and Inclusion resources

Volunteer Development Officer, Karen Chatto

Karen’s role involves offering leadership and skills building opportunities to future Guide Leaders (girls aged 14-25 years) and existing Guide Leaders. This helps focus ongoing development opportunities on our emerging Leaders.

Contact Karen about:

  • Diversity and Inclusion workshops
  • Future Guide Leader workshops
  • Childsafe & Girl-Led workshops

South Sudanese Community Leadership Officer, Temar John

Temar’s role involves developing Guiding in new areas, specifically connecting with the local South Sudanese community to recruit and support new volunteers, encourage the participation of girls and establish new units.. Temar works primarily out of the office of our partner Southern Migrant Refugee Centre in Dandenong.

Contact Temar about:

  • Connecting with the South Sudanese community
  • Supporting the participation of South Sudanese girls and women in Guiding
  • South Sudanese volunteer induction and training

Camping and Adventure Officer, Cat Anderson

Cat’s other role is to help improve Guide and volunteer access to outdoor activities. Cat develops and runs outdoor programs around Victoria.

Contact Cat for State Outdoor Activities such as:

  • Alternative Methods of Cookery
  • Orienteering
  • Expedition camps

Cat has many outdoors qualifications and can assist adult members to be come qualified in (for example):

  • Low ropes
  • Canoeing and kayaking
  • Possum Flyer
  • Crate-stacking

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