Our Dedication
We are committed to acting with integrity and always prioritising the safety and best interest of girls and women in everything we do.
Child Safeguarding
Girl Guides Victoria (GGV) is deeply committed to ensuring the safety and well-being of all children and young people in our care. We adhere strictly to the Victorian Child Safe Standards, implementing robust policies and practices to create a secure and nurturing environment.
As part of Girl Guides Australia (GGA), we align with the national framework, ensuring consistency and excellence in child safeguarding across all our programs and activities.
Complaints and Feedback
We are dedicated to continuously improving our practices across every aspect of our organisation and welcome feedback from our community to help us achieve our mission of empowering girls and young women. We take all feedback and complaints seriously and treat all complaints and concerns with respect and due process.
If you wish to lodge a complaint or grievance you may first take up the matter with the Unit Leader or District Manager. Alternately you may submit a compliant or grievance to incidentsandcompliants@guidesvic.org.au.
Accountability
We are a values-driven organisation and conduct all our activities to the highest standards in accordance with these values.
Our people, including our Executive Committee, staff team and our volunteers, undergo safeguarding checks and training, and are required to align with our Code of Conduct and our policies and procedures.
Our operations are guided by our Executive Committee, our Guiding Management Team, and our dedicated staff team, ensuring that we maintain transparency in what we do, how we make decisions, how we manage our finances, and how and what we communicate.
We strive to provide opportunities for personal growth, leadership, and skill development for all members of our Guiding community, adhering to the highest ethical standards and following our values in all our activities and interactions.
Organisational Governance
Girl Guides Victoria is a Victorian based not-for-profit organisation and is proud to be an Australian charity. Our charitable status is registered with the Australian Charities and Not-for-profits Commission (ACNC), the national regulator of charities in Australia. We are endorsed by the Australian Taxation Office as a Deductible Gift Recipient.
Girl Guides Victoria is a proud member of Girl Guides Australia and part of the World Association of Girl Guides and Girl Scouts (WAGGGS), the largest voluntary movement dedicated to empowering girls and young women in the world.
Governing Documents
Girl Guides Victoria is governed by three key documents.